Shipping & Tracking
Free shipping is available (see below). At checkout, you will be prompted to choose a shipping method. Your total shipping charges will be added at checkout, based on the shipping method you choose, and the weight and dimensions of the total order, and you will be provided with a tracking number once the product ships. Before tracking the package, please allow sufficient time for the package to be processed by the carrier, which may take up to 24 hours, once it leaves our warehouse. In some cases, it may take 1-2 business days for your order to be processed at our facility.
Residential Shipments Within the continental United States and Canada. Free FedEx ground shipping on orders over $50 is available. All orders are processed and shipped to customers within the United States and Canada during normal business hours, Monday-Friday, excluding federal holidays.
Residential Shipments Outside the United States. Customers shipping to any country outside the United States are responsible for any additional taxes, duties or fees that may be incurred. Shipping schedules are otherwise the same as for domestic customers, but further subject to international restrictions and any delays that may be incurred once the package leaves our facility. Free shipping does not apply.
We make every effort to fulfill orders in a timely fashion. However events such as holidays, severe weather conditions, carrier delays, and unforeseen circumstances beyond our control can force exceptions to delivery schedules.
If you have any questions, please contact our Customer Service Team.
To qualify for same-day shipping, your order must be received and approved by 12 pm CST or your order may not be processed and shipped until the following business day. Same-day shipping is also subject to product availability. While due diligence will be exercised to process your order as expediently as possible, please understand that certain factors (as outlined above) may delay the process and that we are not responsible for such delays, whether due to foreseen or unforeseen circumstances. Same-day shipping applies only to orders being shipped within the United States and Canada.